Frequently Asked Questions
What do your candles smell like?
We know it’s hard to envision what your candles will smell like before you purchase them. If you do not want to commit to a full-size, we do have samples sizes available in a range of scents here > https://meeraboo.com.au/collections/samples
What are your candles made of?
We use natural fibre (lead & heavy metal free) wicks, 100% natural soy wax and a blend of fragrance and essential oils. Our customers often comment that our candles do not have a “synthetic” smell like other brands they have used. We do not use 100% natural essential oils, due to their limited scent throw.
Do your products contain any toxic ingredients or chemicals?
We use non-toxic ingredients including 100% natural soy wax in our candles and natural Australian-made fragrance oils. We use a non-toxic, water soluble and biodegradable scent base in our reed diffusers and room sprays that is completely free from chemicals, synthetic ingredients and alcohol, safe enough to use for skincare.
What are your candle scents?
All our candle scents can be found on this page > https://meeraboo.com.au/collections/all
What are your candle sizes?
Our candles range in size from mini size to large. Our sizes are specified below:
Mini Gold Lid Soy Candle Candle: 5cm (h) x 5.5cm (w) and 15-20 hours burn time.
Small Matte White Soy Candle: 9cm (h) x 7.5cm (w) and 30+ hours burn time.
Gold Lid Soy Candle: 6.5cm (h) x 10cm (w) and 40+ hours burn time.
Large Matte White Soy Candle: 10cm (h) x 8.5cm (w) and 50+hours burn time.
How is your burn time calculated?
Our burn time is calculated based on the burning for the recommended 2-4 hours at a time. If you burn your candle for longer than 4 hours at a time your candle will burn faster, and will decrease the overall burn time of your candle. This is because the jar heats up to the hotter than recommended temperature, resulting in the wax melting faster. To get the most out of your burn time, we recommend not burning your candle for longer than 4 hours at a time.
How are your candles made?
All our candles are hand poured in our studio in Cargo NSW by Deb, and hand labelled by Kay. All our orders are packed on-site and dispatched from our studio via our local post office and courier network.
Do you ship Australia-wide?
Yes, we absolutely do! We offer free standard shipping for orders over $200 and a flat rate of $12 for all other orders. Our average parcel price has increased over the past few months (to $18+ per parcel)!! due to Australia Post passing on a fuel surcharge, and our items are heavy and fragile.
