Shipping within Australia
We offer free shipping for orders over $80 and a flat rate of $9.95 Australia-wide!
All orders are processed within 1 business day, however please allow up to 3 business days during busier periods such as Christmas.
Our local post office is also our General Store, mini-mart, fuel station and local takeaway, and we love to support them as much as possible. As such, we exclusively use Australia Post to ship your orders as we also do not have access to a reliable courier network as we are remote - our town has a population of 200 people!
Once your order has been shipped, you will receive tracking information via Australia Post and it will arrive within 10 business days. If you have not received your order during this time, please email firstname.lastname@example.org.
Please ensure you have entered your shipping address correctly, as additional shipping charges for a redelivery will be charged.
Returns and Refunds
If you receive a candle you are not absolutely in love with, please let us know and we can arrange an exchange. You will be responsible for return postage, and postage of the new item. We do not offer refunds. Please email email@example.com for more information,